Just when I thought that the fine folks at True2Form couldn’t screw me over any more, it gets worse.
As suspected, the “A” pillar that the front hinge attaches to was improperly repaired by their Gaithersburg shop. Their solution? Cut the entire thing out and basically start the repair from scratch. Estimated time [...]
Update: 16 October, I met with a USAA rep. Mr. G was great – not only did he agree with me that the hinges needed replacing, he pointed out where it was clear that the existing hinges were used as an attachment point to pull on the door frame of the front [...]
I realized tonight as I was (belatedly) posting a bad review of this amazingly terrible company on Yelp (which I highly recommend you try out, it’s a cool idea) I realized that I never really posted the full story of my troubles with them here for both of you to read.
To read all of my [...]
I had to go back and tighten up some bolts that got missed (holding on the running board and the rightmost bumper mount). There’s some wind noise that I think it coming from the way that they reinstalled my Sirius antenna (the one that I told them to not worry about reinstalling), they way the [...]
So I was headed home from a command function in Old Town Alexandria tonight, trying to make a left turn across 3 lanes of stop and go traffic. Two folks in the leftmost lanes had the common courtesy to stop and let me turn. The right lane, which was an HOV-2 lane until 6:00 PM [...]
